Privacy Policy

This Privacy Policy explains how we at a Lavender Cottage Pickering uses any personal information we collect about you.
 

What information we collect about you
 

When you make a booking with us we collect the names of all the guests who will be staying, the Home address, email address and telephone number of the person making the booking.
 

How we use the information we hold on you
 

If you pay by card, we use your home address as part of the card payment processing to validate the card.
 

We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay.
 

We will not use your telephone number to contact you unless it for an emergency and/or we have been unable to contact you by email.
 

How is your data stored
 

All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party system.
 

We will not share your information with any third party unless there is a legal reason for doing so.
 

Marketing
 

We would like to stay in touch with you to send information about Lavender Cottage, any special offers we may have or local events. We send occasional emails (normally no more than one a month) to people on our distribution list.
 

Access to your information
 

You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at angela@lavender-cottage-pickering.co.uk
 

Cookies
 

Cookies are text files placed on your computer to collect standard internet log  information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
 

You can set your browser not to accept cookies.